Where can I check the history of alerts which were closed from the view.

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Article ID: 16953

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) CA Workload Automation Agent

Issue/Introduction



Where can I list the history of alerts which were closed from the view?

Environment

WCC 11.4 on any OS

Resolution

From WCC --> Monitoring  --> Alerts Policies

- Click Add to create a new Alert Policy

- Enter new name

- Click on the Status field there are 3 choices (OPENED, ACKNOWLEGED,CLOSED)

- Check only  'CLOSED' then click Save and refresh.

If you select this new Alert Policy you will see the expected result which is All Alerts was closed from the view.