Package Server tab is missing.

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Article ID: 169518

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

While the new package server is replicating the packages, the Package Server tab disappears automatically.

Cause

The Package Server tab is closed in the Symantec Management Agent (SMA) UI.

Environment

Management Platform 7.6, 8.0 and 8.1

Resolution

Open the SMA, click on View and select Package Server. This will show the Package Server tab properly.

If the above option does not work check the following registry location to see if it exists.

[HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\Altiris Agent\Plugin Objects\Pages\{C7FFB87B-6F41-45FB-89FB-35DE7CC00C72}]

If it does not exist copy the following text, then create a new file named PS.reg, past the contents into the file and execute it on the Site Server with the issue.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Altiris\Altiris Agent\Plugin Objects\Pages\{C7FFB87B-6F41-45FB-89FB-35DE7CC00C72}]
@="PackageServerUI"
"{FF1B80EC-257A-4DF9-8712-74150E4ADB2A}"="Agent Property Sheet"
"UIMode"=dword:000000ff

Attachments

Package Server Tab.JPG get_app