header.aspx error in logs after Notification Server console fails to open

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Article ID: 169511

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

When launching the Notification Server console at http://localhost/altiris/console or http://FQDN/altiris/console under any login would trigger the generic console error page.

logs contained errors when opening the console that referenced header.aspx

Error seen in the logs

HTTP Request failed:
 /Altiris/Console/Default.aspx

Error executing child request for Header.aspx.

\Program Files\Altiris\CustomConsole\Web\Header.aspx(24): error CS0103: The name 'PageTitle' does not exist in the current context

Cause

Unknown

Environment

ITMS 8.0

Resolution

1. Open in notepad: C:\Program Files\Altiris\CustomConsole\Web\Header.aspx

2. Delete this section:

<html xmlns="http://www.w3.org/1999/xhtml">
  <head>
        <title><%= PageTitle %></title>

3. Replace with:

<html xmlns="http://www.w3.org/1999/xhtml">
  <head runat="server">

4. Save the header.aspx file

5. Perform IIS reset and restart altiris service.

6. Relaunch Internet explorer and open new console session.