PC Transplant does not transfer office documents and or personalities
Issue/Introduction:
In ITMS and GSS, PCT may intermittenly not transfer office documents and or personalities.
There is no error message. PCT successfully runs, but items or personalities are still missing afterwards.
Cause:
The cause of this issues is a defect with file compression.
Environment:
ITMS 7.x
ITMS 8.x
GSS 3.x
Resolution:
When creating your template file through TEMPLATE.exe uncheck the "Use file compression" check box. It is selected by default.