Use of any Tasks and Actions functions when opening Servicedesk resulted with an inability to work on any incident. They also reviewed the error logs, observing the exception error listed below.
Exception: Can't create RuleAction type 'Symantec.ServiceDesk.Cm.Autom
[global] Can't create RuleAction type 'Symantec.ServiceDesk.Cm.Autom
[global] System.Exception: Can't create RuleAction type 'Symantec.ServiceDesk.Cm.Autom
[global] Parameter name: name
The Object Storage Default Exchange Name value had been cleared
Servicedesk and Workflow 7.5x