Licensing: Could not validate license key
Article ID: 169450
Updated On:
Products
ProxySG Software - SGOS
Issue/Introduction
Licensing: Could not validate license key
Cause
RMAed devices typically come with older versions of SGOS, in this particular case the device, a SG810-5, had a 5.4 version of SGOS installed. Once the customer had followed the correct upgrade path to get the device onto 6.2 they where able to license the device correctly.
Resolution
The upgrade/downgrade documentation can be found here
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