ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Content Analysis (CA) Network interfaces cannot be configured
Article ID: 169427
Updated On:
Products
VIP Access for Desktop
Content Analysis Software - CA
Issue/Introduction
After upgrade of the device from 1.3.x to 2.1 (or initial install of CA 2.1) the network interfaces are disabled by default. This is due to the design of the underlying subsystem (COE).
Cause
Due to COE 3, if there are interfaces that have not been configured, the settings will not be migrated on upgrade. In addition, COE 3 has interfaces disabled by default, which will restrict the interfaces from appearing in the UI configuration.
Resolution
You will be required to access the CLI and enable the interfaces desired for configuration.
Example:
CAS> en
CAS# config
Enter configuration commands, one per line. End with CTRL+Z.
CAS(config)# interface 1:0 enable
After completing the above process for each interface desired, the interface will be available to configure within the UI, as well as the static On-Box Sandbox dirty line setting.
Example:
CAS> en
CAS# config
Enter configuration commands, one per line. End with CTRL+Z.
CAS(config)# interface 1:0 enable
After completing the above process for each interface desired, the interface will be available to configure within the UI, as well as the static On-Box Sandbox dirty line setting.
Workaround
NoneFeedback
Yes
No
Powered by
