ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

MMA Office activation is reset when cusomizing an iVM


Article ID: 169392


Updated On:


Malware Analysis Software - MA



MAAs automatic hardware manipulation in the iVM may cause the office activation to fail and reset itself prompting the user to reactivate it when running a task in the customized iVM


Open a CLI session (local console or SSH) and run this command:

df-config-mgr -w ivm.fakememorysize.enable False

Then customize the profile that is showing the issue and make sure that Office is still activated.  If necessary re-activate office and then rebuild the profile.