Advanced Secure Gateway Management Console loads in a Small Box


Article ID: 169382


Updated On:


Advanced Secure Gateway Software - ASG


Advanced Secure Gateway (ASG) Management Console Loads in a Small Box in Internet Explorer.

When using Internet Explorer to access the Advanced Secure Gateway Management Console, the UI may display in a small (two inch by four inch) window to the left of the browser. 


The cause for this issue has to do with a setting in Internet Explorer; Compatibility View for Intranet sites.


  1. Open Internet Explorer and go to Tools > Compatibility View Settings
  2. Remove the check in the box next to Display Intranet sites in Compatibility View
  3. The Management Console will reload in full window mode.