Seeing "Fail to convert id to name:SSLe:Host categorization [0x3a002902;code:2;sub:41] Invalid parameter" in SSL Visibility logs
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Article ID: 169344
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Updated On:
Products
SSL Visibility Appliance Software
Issue/Introduction
Messages file contains similar log entries:
ssldata[24638]: [W] Fail to convert id to name:SSLe:Host categorization [0x3a002902;code:2;sub:41] Invalid parameter
In Policies --> Host Categorization Lists, "Enable Online Query" parameter is *checked* for Blue Coat DB provider:
Cause
Blue Coat WebPulse service returned a Host categorization ID as a response to an Online Query, that could not be found in the downloaded Host categorization database.
Some URL categories are not visible to the end customer and hence are not a part of the Host categorization database regularly downloaded to the device. An example of such category could be "URL Redirector/Alias" that categorizes sessions pointing to URL redirectors: