Creating a Prelert support bundle for Security Analytics

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Article ID: 169333

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Updated On:

Products

Security Analytics

Issue/Introduction

If there is a problem with the Prelert functionality in Security Analytics, it's possible that Prelert engineering will request a support bundle.  

Resolution

To generate a support bundle, please run the following command as root:

/opt/prelert/prelert_home/bin/prelert_support_bundle.sh /tmp

The resulting file will be compressed and named prelert_support_bundle.tar.bz2

NOTE:  /tmp can be replaced with any other location on the file system.