Browser does not display exception page when accessing a denied HTTPS/SSL web page through Unified Agent

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Article ID: 169268

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Updated On:

Products

Web Security Service - WSS ProxySG Software - SGOS

Issue/Introduction

Whenever browsing a blocked HTTPS/SSL website via Unified Agent, the browser does not display the exception page. Instead, the browser displays a pop-up notification message on the taskbar, as follows:

User-added image

In this example, the message states that the HTTPS request is blocked for site https://www.facebook.com.

This behavior is by design. The HTTP GET request is encrypted and Unified Agent is unable to perform the redirect.

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