Why am I using the System Statistics vendor certification for reachability and not the ICMP vendor certification?

Article Id: 16922

Status: Published

Updated On: 14-02-2018 07:47

Legacy Id: TEC1140837

Products:

CA Infrastructure Management , CA Infrastructure Management , CA Performance Management - Usage and Administration , CA Performance Management - Data Polling

Issue/Introduction:

Why am I using the System Statistics vendor certification for reachability and not the ICMP vendor certification? This causes no availability average to be available for reporting.

Environment:

Release: IMDAGG99000-3.5-Infrastructure Management-Data Aggregator
Component:

Resolution:

This occurs when the "use ICMP" is not checked in the discovery profile for the device. If you rediscover the device with "use ICMP" checked in the discovery profile it will then use the ICMP vendor certification for reachability and you can report on reachability average.