Why am I using the System Statistics vendor certification for reachability and not the ICMP vendor certification?

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Article ID: 16922

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Updated On:

Products

CA Infrastructure Management CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling

Issue/Introduction



Why am I using the System Statistics vendor certification for reachability and not the ICMP vendor certification? This causes no availability average to be available for reporting. 

Environment

Release: IMDAGG99000-3.5-Infrastructure Management-Data Aggregator
Component:

Resolution

This occurs when the "use ICMP" is not checked in the discovery profile for the device. If you rediscover the device with "use ICMP" checked in the discovery profile it will then use the ICMP vendor certification for reachability and you can report on reachability average.