Reporter 10: Unable to change default admin password or create a new user; save failed (undefined).
Article ID: 169215
When trying to change the password to something else in Reporter 10.x, you receive an error save failed (undefined) message. Looking at the messages log, you see the following. Failed password validation (it is based on a dictionary word) for user admin (user_admin).
To fix this problem, use a more cryptic password that is not in a dictionary. Recommended: Use a password with special characters and numbers and mixed cases.