Error "Failed to connect to host at <ip-address>" is seen in the logs when trying to install a system image from MC

Products

• Management Center

Issue/Introduction

Unable to install system image on ProxySG from MC

Cause

This error is seen when the ProxySG is trying to connect to MC but MC disconnects it due to untrusted certs.

Resolution

Workaround

Enable HTTP on the CLI of MC by the following:

• Login to CLI of MC
• Enter enable mode
• type security http enable

This does allow you to connect to MC over http which is not secure but allows the connection.

Second option is you can always import the ProxySG certificate into MC.  Instructions are in article 000029270