One or more websites are blocked by categories as defined in the WebFilter within ProxySG or Advanced Secure Gateway (ASG). For example, you may see "access denied" or similar messages in your browser.
Content filter categories contain URLs that are not editable. You can display the category for specific URLs under Configuration > Content Filtering > General.
For example, netflix.com belongs to the categories "TV/Video Streams" and "Entertainment." Your global policy denies access to both categories, which explains why users are blocked from accessing that specific URL.
To verify what category was hit by the user, see Display the URL category information on the exception page.
To allow access to specific URLs, such as example.com, but continue blocking other URLs in a category such as "TV/Video Streams" or "Entertainment":