Requests to www.microsoft.com through a ProxySG are not cached

Products

• ProxySG Software - SGOS

Issue/Introduction

Receive a message stating that the User-Agent appears automated and the page fails to load

Cause

Microsoft no longer allows the ProxySG's default User-Agent string to be used which impacts the ability to proactively pull cached data into the ProxySG

Resolution

To resolve this issue, disable caching against www.microsoft.com.

VPM Instructions:

1. From the ProxySG Management Console, go to Policy > Visual Policy Manager, and click Launch.
2. Create a new Web Content Layer.
3. Create a new Web Content Layer rule,
   1. Set the destination as a new request url object with www.microsoft.com >
   2. Set the action to Do not Cache
4. Click Accept to finish creating the new rule, and click Install Policy to save the rule.

 

CPL Instructions: 

 

1. Browse to Policy > Policy Files.
2. Next to Install Local File from, select Text Editor and click Install.. The local policy displays in a text editor.
3. Paste the following policy:

       <cache>
         url.domain=www.microsoft.com cache(no)

4. Click Install.