Under the following circumstances, lookup and global searches through the CDP will not be working as expected:
In the above cases, performing exact search (i.e. enclosing search term in a pair of double quotation marks) will be required to in order to search for records that fit the above description.
Examples
An account record with name "Test RD3" exists:
An account record with name " HEWLETT PACKARD AUSTRALIA P/L " exists: