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ProxySG sends ICAP trap for SNMP manager even though there is no ICAP configuration
Article ID: 169032
Updated On:
Products
ProxySG Software - SGOS
Issue/Introduction
The SNMP manager receives the following ICAP trap from the ProxySG appliance, even though the ProxySG doesn't have ProxyAV or Content Analysis configurations:
(enterprises.3417.2.14.2 specific:1 timestamp:XXXXXXXXX
(enterprises.3417.2.14.1.1.2.0 [1 7 0] 3997703) sgICAPNotification
(enterprises.3417.2.14.1.1.1.1.1.2 [2 28 0] drtr_service_199_116_169_244) icapServiceStatsName
(enterprises.3417.2.14.1.1.1.1.1.9 [7 1 0] 0) icapServiceStatsDeferredReqs
(enterprises.3417.2.14.1.1.1.1.1.8 [7 2 0] 13) icapServiceStatsQueuedReqs
This behavior is expected. When you enable the Blue Coat WebFilter (BCWF) service, the appliance reports the dynamic real-time rating (DRTR) server for icapServiceStatsName. This ICAP trap is sent to the SNMP manager when the appliance cannot send dynamic rating requests to the DRTR server due to network access issues.
(enterprises.3417.2.14.2 specific:1 timestamp:XXXXXXXXX
(enterprises.3417.2.14.1.1.2.0 [1 7 0] 3997703) sgICAPNotification
(enterprises.3417.2.14.1.1.1.1.1.2 [2 28 0] drtr_service_199_116_169_244) icapServiceStatsName
(enterprises.3417.2.14.1.1.1.1.1.9 [7 1 0] 0) icapServiceStatsDeferredReqs
(enterprises.3417.2.14.1.1.1.1.1.8 [7 2 0] 13) icapServiceStatsQueuedReqs
This behavior is expected. When you enable the Blue Coat WebFilter (BCWF) service, the appliance reports the dynamic real-time rating (DRTR) server for icapServiceStatsName. This ICAP trap is sent to the SNMP manager when the appliance cannot send dynamic rating requests to the DRTR server due to network access issues.
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