Logs are encrypted on Qradar server

Products

• Advanced Secure Gateway Software - ASG
• SG-300
• SG-S500
• SG-S400
• Secure Web Gateway Virtual Appliance
• SG-S200
• ProxySG Software - SGOS
• SWG VA-100

Issue/Introduction

 Unable to view custom access log on QRadar due to encrypted or zip log by default. 
 

Cause

The ProxySG initially compresses the log file into a gzip.

Resolution

In Management console > Configuration > Access Logging > Logs > Upload Client; save log file as "text file" under Transmission Parameters.