ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Unable to install the Firefox Introspection tool for Cloud Data Protection

book

Article ID: 168998

calendar_today

Updated On:

Products

CDP for Salesforce

Issue/Introduction

Admins are unable to install the PRSIntrospectionTool.xpi add-on in Firefox and receive the following error:

User-added image

Resolution

In Firefox:
  1. Type about:config in the URL address bar
  2. Search for xpinstall.signatures.required
  3. Set to false

Attachments