Unable to install the Firefox Introspection tool for Cloud Data Protection

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Article ID: 168998

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Updated On:

Products

CDP for Salesforce

Issue/Introduction

Admins are unable to install the PRSIntrospectionTool.xpi add-on in Firefox and receive the following error:

User-added image

Resolution

In Firefox:
  1. Type about:config in the URL address bar
  2. Search for xpinstall.signatures.required
  3. Set to false

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