Unexpected PacketShaper reboot after Ctrl+c and Ctrl+z

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Article ID: 168984

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Updated On:

Products

PacketShaper S-Series

Issue/Introduction

A user trying to terminate a continuous ping session, pressed Ctrl+c and Ctrl+z; the PacketShaper unexpectedly rebooted.

Cause

The key sequence of Ctrl+c and Ctrl+z is used to generate a core dump. The reboot is expected and is working as design.

Resolution

Do not use the key sequence of Ctrl+c and Ctrl+z unless instructed to do so for investigation / data collection purpose.