This issue reported was reported in Reporter 9.5.2.1.
This unexpected behavior is known issue for Symantec.
The defect assigned is 224524.
Upgrade to the Reporter version when releases the fix.
The current Reporter 9 uninstaller removes whole Reporter-related files.
You can safely remove Reporter 9 with the Windows sc.exe command.
Command example:
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C:\Users\sysadmin>sc.exe delete bcrservice
[SC] DeleteService SUCCESS
C:\Users\sysadmin>
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