Following a registration attempt, the user is unable to login to Android or iOS devices; that is, the Mobile Device Manager (MDM) failed to login with the created account.
The users' email addresses must reside in the Email field of the users profile.
The most common cause for mobile device registration failure is a miss-configuration in Active Directory.
To register the device, the users email address must reside in the Email field of the user's profile.
Attempt the following: