CAS ERROR WebPulseBackend::Send failed
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Article ID: 168908
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Updated On:
Products
Content Analysis Software - CA
Issue/Introduction
The following messages appear in the CAS log:
avservice[26570]: ERROR : WebPulseBackend::Send failed 28
avservice[26570]: ERROR : WebPulseBackend::Send failed 28
avservice[26570]: ERROR : WebPulseBackend::Send failed 28
avservice[26570]: ERROR : WebPulseBackend::Send failed 56
avservice[26570]: ERROR : WebPulseBackend::Send failed 7
avservice[26570]: ERROR : WebPulseBackend::Send failed 28
avservice[26570]: ERROR : WebPulseBackend::Send failed 28
Cause
28 = Timeout
56 = Failure Receiving
7 = Failure to connect to host (or proxy)
Resolution
The following may resolve some of the errors listed above.
- Correct connectivity/communication issue on the network.
- Remove SSL interception, authentication, or deny from the SG that impacts CAS communication (if using SG to communicate outbound).
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