ProxySG fails to download WAP Database, error message "Unable to bind socket to SSL profile "_bluecoat-services-cloud"

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Article ID: 168886

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

Web Application Protection database download failed with error message "Unable to bind socket to SSL profile "_bluecoat-services-cloud": Profile not suitable for requested purpose  

Resolution

Please ensure the ProxySG appliance has a valid Web Application Protections license. Once confirmed, request a new appliance certificate to fix the issue. Steps to request for new appliance certificate can be found from the following article: How do I renew the SSL certificate of the ProxySG appliance-key?