ProxySG fails to upload access-log to HTTP Server, error message "Failure Base64 encoding HTTP header."

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Article ID: 168882

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Updated On:

Products

Asset Management Solution Data Center Security Monitoring Edition ProxySG Software - SGOS

Issue/Introduction

ProxySG fail to upload the access-log into external HTTP Server. It triggered the following error message in the eventlog:
 
2015-10-01 00:00:07 UTC "Failure Base64 encoding HTTP header."  0 E000A:1   alog_stream_http.cpp:199
2015-10-01 00:00:07 UTC "Access Log HTTP (main): Error occurred creating http headers. Closing connection."  0 E000A:1   alog_stream_http.cpp:513

Cause

It hits the known bug (bug#227943 / bug#225148) where the access log upload may fail when using HTTP Basic authentication credentials encoded with Base64.

Resolution

The bug has been fixed in 6.5.8.8 / 6.6.3.1 or above.