How do I transfer the license for my SSL Visibility appliance after an RMA?

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Article ID: 168870

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Updated On:

Products

SSL Visibility Appliance Software

Issue/Introduction

After an RMA of my SSL Visibility appliance, I want to transfer my license so I can use the appliance.  Is the license file for the SSL Visibility appliance transferable?

The license file for the SSL Visibility appliance is based upon the unit's serial number.  In the situation where you receive a new appliance through RMA, you will need to log in to your BTO account and use the serial number of the new RMA appliance to create a new license. Your existing license for your original SSL Visibility appliance will be discontinued shortly after the RMA process.  The license is non-transferable.