Reporter system event log showing "Skipping busy FTP log source file ..."

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Article ID: 168839

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Updated On:

Products

Reporter

Issue/Introduction

Customer was setting up a new database on Reporter
The access logs are available for processing on the ftp server

Cause

In this particular case the issue was caused by the fact that the user used to connect to the ftp server did not have sufficient rights the the directory where the files where located.

Resolution

The ftp user was missing the modify rights, once these where set Reporter started to process the files correctly