How to Send E-mail Alerts from the SSL Visibility Appliance

Products

• SSL Visibility Appliance Software

Issue/Introduction

To configure the SSL Visibility appliance to send e-mail Alerts, do the following:

1. In the Management GUI, go to the appliance's Platform Mangement (Hostname) > Alerts screen.

2. Click the Pencil icon to edit the Alert Mail Configuration.

• Enter the Hostname (make sure it can be resolved by the DNS servers configured on the SSL Visibility appliance) or IP address of your SMTP server.
• Enter the TCP Port of your SMTP server. By default, it is Port 25.
• If your SMTP server requires TLS, check Use TLS. Only an SSL Certificate issued by a public Certificate Authority and TLS 1.0 is supported currently.
• If Authentication is required, enter the Username and Password to authenticate to your SMTP server. The format of the Username (i.e. username or [email protected]) relies on the SMTP server's configuration.
• Confirm the password and click OK.

3. Under Alert Rules, click the green + button to create a new rule or the Pencil button to edit existing rules.

• Select the required Type. To test, choose Periodic.
• Select the required Level. To test, choose INFO.
• Define the Frequency. To test, define about 5-10 seconds.
• Define the Max Lines for the alert email. To test, use 99999.
• Enter the e-mail address of the recipient under Emails.

Example :
 

Alert Mail Configuration
Hostname:	smtp.bluecoat.com
Port:	25
Use TLS:	False
Username:	[email protected]

 

Type	Level	Frequency (seconds)	Max Lines	Emails
Periodic	INFO	10	99999	[email protected],[email protected]

Note:
- If the Username field is left empty SSLng is used as a sender for the e-mail Alerts.
- Sender's address can be configured in the Username field. Password field should be left empty if the SMTP server does not require authentication.