TCP Tunnel - peak_active_intercepted_connections is higher than expected

Article Id: 168824
Status: Published
Updated On: 13-05-2017 12:04
Legacy Id: TECH245545
Products:
ProxySG Software - SGOS
Issue/Introduction:

When monitoring active connections, the value for TCP Tunnel - peak_active_intercepted_connections is higher number than expected. 

Cause:

The PDM statistic, peak_active_intercepted_connections counts actual connections and errored connections. Errored connections remain in the list until they are manually clearedt. The buffer for errored connections is 2000 in 64-bit SGOS releases and 1000 in 32-bit releases. As a result, peak_active_intercepted_connections may 2000 higher than expected.

Resolution:

Workaround

To clear errored connections:

Manually
  1. From the management console, Statistics > Sessions > Errored Sessions.
  2. In the Proxied Session tab, click Show. 
  3. Select an errored session, then click Clear.
Automatically
  1. Restart the ProxySG appliance.