After upgrading to SGOS 6.6.2.1, application category classification no longer works
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Article ID: 168748
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Updated On:
Products
Data Center Security Monitoring EditionProxySG Software - SGOS
Issue/Introduction
After upgrading to SGOS 6.6.2.1, policy rules based on application category no longer match which can allow sites that were previously denied or deny sites that were previously allowed.
Cause
Starting in SGOS 6.6.x, the option to enable or disable Application Categorization has been added to the ProxySG appliance, and in some cases this option defaults to disabled.
Resolution
To enable Application Categorization:
In the Management Console, go to Configuration > Application Classification > General
Select the check box next to Enable Blue Coat Application Classification on this device. If the box is already selected, clear it, save the settings, reselect it, and then save the settings again.
If this does not resolve your issue, verify your Blue Coat Web Filter database download status by going to Configuration > Content Filtering > Blue Coat > View Download Status.