Security Analytics communication errors when proxy is set and Malware Analysis Appliance is on the same subnet
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Article ID: 168685
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Updated On:
Products
Security Analytics
Issue/Introduction
If you have proxy settings defined in Security Analyctics (SA), but the Malware Analysis Appliance (MAA) is on the same subnet. You will encounter a problem where SA still tries to use the proxy to communicate with MAA.
Resolution
Performed the following,
1. Access SA Appliance via the root user through SSH. 2. Edit /etc/environment.
3. Add a line with hosts or IP addresses that will not be proxied, including the MAA IP address.
Example: no_proxy="google.com,10.10.10.10, bluecoat.com" 4. Close file and reboot the system.