Unable to access the MC-S400 appliance Web Console after completing the initial configuration

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Article ID: 168680

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Updated On:

Products

Management Center

Issue/Introduction

After using the CLI to successfully complete the initial configuration, it is not possible to access the MC-S400 Web Console.

Cause

The End User License Agreement (EULA) sticker must be removed before deploying the appliance.

The EULA sticker is located on the rear of the appliance and covers the SYS:MGMT (0:0) and 1:0 network ports:
User-added image

The EULA sticker contains the following information:
User-added image

Please see the MC-S400 Quick Start Guide for additional initial configuration and installation details:
https://bto.bluecoat.com/documentation/All-Documents/Management Center

Resolution

After removing the EULA sticker, please use the SYS:MGMT port to configure and access the MC-S400 appliance.

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