Management Center web console Stops Responding Until Restart/Reboot


Article ID: 168665


Updated On:


Management Center


After certain amount of days/hours, the Management Center web console stops responding. Perform a restart/reboot on Management Center. After Management Center restarts, the web console functions until x number of days/hours have passed. The Management Center web console continues this cycle.


A bug in the license system hands out a license with a blank value instead of null
View log.log until you see the following error message:

[2015-05-29 12:11:35.212] ERROR pool-4-thread-1                                                     Unable to retreive license, {} java.text.ParseException: Unparseable date: ""
    at java.text.DateFormat.parse(
    at java.util.concurrent.Executors$
    at java.util.concurrent.FutureTask.runAndReset(
    at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(
    at java.util.concurrent.ScheduledThreadPoolExecutor$
    at java.util.concurrent.ThreadPoolExecutor.runWorker(
    at java.util.concurrent.ThreadPoolExecutor$

[2015-05-29 12:11:35.213] WARN  pool-4-thread-1                                                
License information is invalid or missing, system will shutdown in 24 hour


Go to BTO and generate and install a new license. This resolves the error.