License Server Communication Status and the number of days before license suspension.

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Article ID: 168645

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

License Server Communication Status — Monitors the connection to the license validation server.
If the connection to the license validation server is lost, the State field under Statistics > Health Monitoring > Licensing displays the health state, while the Value field displays the number of days remaining until the license is suspended.
The health state depends on the threshold that is set:
Warning — Default interval is six days before license suspension.
Critical — Default interval is 0 days before license suspension.
If there is an error with the communication status, re-establish connection to the license validation server. The state returns to OK if connection is successful. If you do not re-establish the connection within seven days, the SWG VA license is suspended. The SWG VA must communicate successfully with the license validation server to restore proxy functionality.