How to Update UA on All Client Machines

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Article ID: 168613

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Updated On:

Products

Web Security Service - WSS

Issue/Introduction

How can you update the Unified Agent (UA) on all client machines?

Resolution

Manual Update

By default, the Web Security Service alerts remote users when a new Unified Agent software version is available.

The end user then receives a prompt to update the software. They must click Install and follow the manual process to replace the current version with the new version.

Desktop-Management Update

If your standard practices do not permit users to manage their own business applications, you can use desktop-management tools to distribute and install the updates to user workstations.

Configure the Web Security Service to not notify end users of new Unified Agent updates, and then you can download the new version to your central location and install it at a time of your choosing.

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