CPU monitor showing high CPU in Policy on ProxySG running SGOS 6.5 after installing a policy

Products

• Asset Management Solution
• ProxySG Software - SGOS

Issue/Introduction

After installing a central policy on a ProxySG running SGOS 6.5, the CPU monitor is showing CPU utilization up to 90% in the policy evaluation.

Cause

This issue occurs when there are one or more syntax errors in the policy.  This results in the policy ticket becoming invalid and resulting in a lot of policy re-evaluation causing high CPU utilization. In high-traffic ProxySG deployments, it will stay in this state until the error has been corrected.

Resolution

This issue has been resolved in SGOS 6.5.7.6.

Workaround

Correcting the syntax error in the policy will avoid the issue.