FedEx Application Does not work through a Transparent Proxy

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Article ID: 168605

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

FedEx Ship Manager application does not work when routing through a transparent Proxy

Resolution

In order for the FedEx Ship Manager application to work through a Proxy, the connection needs to be Explicit

Or you can configure a Static Bypass for Transparent Deployments

Please refer to the FedEx Ship Manager User Guide for steps on how to configure Proxy Settings for the application

http://www.fedex.com/us/software/FSM_User_Guide_Ver_2180.pdf

Workaround

If you wish to stick with a transparent deployment you can configure a static bypass for the server running the application, or get a list of the IPs from FedEx and add them to the static bypass list