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Delay in Initial Content Analysis Licensing
Article ID: 168592
Updated On:
Products
Content Analysis Software - CA
CAS-VA
CAS-S200
CAS-S400
CAS-S500
Issue/Introduction
When deploying a new Content Analysis appliance, users will experience a delay of up to two minutes from when they register their appliance on services.bluecoat.com to when their appliance can retrieve the third party licenses for AV, Sandboxing, and Whitelisting services.
Resolution
Workaround
- Wait two minutes between when you register your Content Analysis appliance and when you first attempt to update the licenses on the appliance
Feedback
Yes
No
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