In the ProxySG Management Console, clicking Launch does not open the VPM. The console displays the message Launching VPM. Please wait...

Try the following steps to resolve the issue:

• Verify that you are running a supported Java version. See Supported Java, operating system, and browser versions for SGOS.  This information can also be found in the release notes on the firmware download page.
• Clear the browser cache.
• Try using different browsers and a different computer.
• Ensure that there is no resource issue on the ProxySG appliance (CPU, memory utilization).