Cloud returned old IP content after web server grobal IP changed.
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Article ID: 168582
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Updated On:
Products
Web Security Service - WSS
Issue/Introduction
Scenario: I changed global IP address of our web server. After the change, cloud service returned content from the previous IP address. Non-cloud access returns content from the new IP address.
Cause
The Blue Coat service has a TTL base DNS cache from the server.
Resolution
This is not a cloud service issue. The DNS propagation of host/IP changes normally requires 24 hrs.
Workaround
No workaround; wait for the finished DNS propagation.