Cloud returned old IP content after web server grobal IP changed.
Article ID: 168582
Updated On:
Products
Web Security Service - WSS
Issue/Introduction
Scenario:
I changed global IP address of our web server.
After the change, cloud service returned content from the previous IP address.
Non-cloud access returns content from the new IP address.
I changed global IP address of our web server.
After the change, cloud service returned content from the previous IP address.
Non-cloud access returns content from the new IP address.
Cause
The Blue Coat service has a TTL base DNS cache from the server.
Resolution
This is not a cloud service issue.
The DNS propagation of host/IP changes normally requires 24 hrs.
The DNS propagation of host/IP changes normally requires 24 hrs.
Workaround
No workaround; wait for the finished DNS propagation.Feedback
Yes
No
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