ProxySG policy configuration is lost when installing in VPM

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Article ID: 168535

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

If you double click Install on the Visual Policy Manager (VPM), you are presented with an option to install policy again after the current installation completes. If you select Yes, all or part of the policy configuration is lost.

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Cause

This is a race condition that arises from the attempt to reinstall policy within a very short period of time.

Resolution

Upgrade to SGOS 6.5.7.1. In this version, the warning message is different and doesn't allow policy installation before the first installation is complete.

Workaround

Do not double click Install.
 

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