ProxySG policy configuration is lost when installing in VPM

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Article ID: 168535

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Updated On:

Products

ProxySG Software - SGOS

Issue/Introduction

If you double click Install on the Visual Policy Manager (VPM), you are presented with an option to install policy again after the current installation completes. If you select Yes, all or part of the policy configuration is lost.

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Cause

This is a race condition that arises from the attempt to reinstall policy within a very short period of time.

Resolution

As of SGOS 6.5.7.1, a warning message is delivered if a second policy install is attempted while one is in progress.



An additional race condition was addressed in 6.7.5.6 (defect SG-20277). The Install button is now disabled until the policy push is fully processed.

 

Workaround

Do not double click Install.

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