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ProxySG policy configuration is lost when installing in VPM


Article ID: 168535


Updated On:


ProxySG Software - SGOS


If you double click Install on the Visual Policy Manager (VPM), you are presented with an option to install policy again after the current installation completes. If you select Yes, all or part of the policy configuration is lost.

User-added image


This is a race condition that arises from the attempt to reinstall policy within a very short period of time.


As of SGOS, a warning message is delivered if a second policy install is attempted while one is in progress.

An additional race condition was addressed in (defect SG-20277). The Install button is now disabled until the policy push is fully processed.



Do not double click Install.