Factory-Default the ProxySG or CacheFlow appliance using the front panel controls

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Article ID: 168527

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Updated On:

Products

CF-5000 CF-500 SG-510 SG-810 ProxySG Software - SGOS

Issue/Introduction

Users can reset the ProxySG or CacheFlow configuration using the front panel controls.


 

Environment

Users who lost the password to a secured serial console can reset the ProxySG or CacheFlow configuration using the front panel controls.

This solution applies to models of the ProxySG and CacheFlow appliances equipped with front panel buttons and an LCD display.

Resolution

To reset the appliance to factory defaults:

  1. Hold down the left arrow key on the front panel for 5 seconds.
User-added image
  1. The appliance prompts to verify to reset configuration.
  2. Select yes to proceed. The appliance reinitializes.

NOTE: This process clears the configuration, it will be required to reconfigure the appliance if you decide to Factory-Default the appliance.

Additional information about restoring the configuration and other related topics can be found searching for article on support.symantec.com.

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