Authentication fails when trying to log in into Director Management Console but the same credentials work in SSH

Article Id: 168519

Status: Published

Updated On: 03-03-2019 14:30

Legacy Id: TECH245169

Products:

Director

Issue/Introduction:

In some situations users are unable to log in to the Director Management Console but they are able to use the same credentials via SSH to manage the Director appliance.

Resolution:

This issue has been addressed in SGME 6.1.18.1. Please upgrade to this version. Log in to Symantec Support Network Protection Download site.