PacketShaper running PacketWise 188.8.131.52 or earlier rebooting every few minutes
Article ID: 168500
S-series PacketShapers running versions 184.108.40.206 and earlier may experience an issue where the PacketShaper process may restart repeatedly.
In the backtrace files, you'll see lines that look like this;
The issue is caused by trying to read from and write to a corrupted URL cache.
This issue is resolved in 220.127.116.11 and later.
WorkaroundThe issue can be addressed in the meantime by resetting the WebPulse cache with the following command:
setup webpulse reset