Notifications in the UI do not clear out on Security Analytics

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Article ID: 168452

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Updated On:

Products

Security Analytics

Issue/Introduction

In the user interface right next to the CPU utilization icon, a symbol with a number may show up.  The number reflects the number of notifications for this appliance

Resolution

If it's a low number of notifications, clicking on the icon to open the notifications list and clicking on each notification will clear out the notification one by one.  With a larger amount of notifications this may be a lengthy process. 

NOTE:  this process is irreversible and cannot be undone.

To clear out all notifications do this:


Log into the CLI with root (using SSH)
Run this command:

echo "truncate notifications" | su - postgres -c 'psql dsweb'

The output should look like this:

stdin: is not a tty
stdin: is not a tty
TRUNCATE TABLE