ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Unable to connect to serial console of SSL Visibility Appliance even though the appliance is up and running

book

Article ID: 168451

calendar_today

Updated On:

Products

SSL Visibility Appliance Software

Issue/Introduction

Unable to connect to serial console of SSL Visibility Appliance even though the appliance is up and running.

Cause

The standard serial console setting has a Speed or Baud rate of 9600. This setting does not work on the SSL Visibility Appliance. The correct value is 115200.

Resolution

Set the Speed or Baud rate to 115200.