Unable to connect to serial console of SSL Visibility Appliance even though the appliance is up and running

Article Id: 168451

Status: Published

Updated On: 13-05-2017 11:43

Legacy Id: TECH245089

Products:

SSL Visibility Appliance Software

Issue/Introduction:

Unable to connect to serial console of SSL Visibility Appliance even though the appliance is up and running.

Cause:

The standard serial console setting has a Speed or Baud rate of 9600. This setting does not work on the SSL Visibility Appliance. The correct value is 115200.

Resolution:

Set the Speed or Baud rate to 115200.