Unable to connect to serial console of SSL Visibility Appliance even though the appliance is up and running

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Article ID: 168451

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Updated On:

Products

SSL Visibility Appliance Software

Issue/Introduction

Unable to connect to serial console of SSL Visibility Appliance even though the appliance is up and running.

Cause

The standard serial console setting has a Speed or Baud rate of 9600. This setting does not work on the SSL Visibility Appliance. The correct value is 115200.

Resolution

Set the Speed or Baud rate to 115200.