Strange characters displayed on Host Analysis page

book

Article ID: 168421

calendar_today

Updated On:

Products

PacketShaper S-Series PacketShaper

Issue/Introduction

When opening the Host Analysis Tool/Report and selecting the get flows or get hosts tabsit takes a very long time for something to appear. Eventually, it displays a blank page or garbled characters. 

Resolution

This is a browser compatibility issue. Using a browser that hasn't been tested may reduce PacketShaper GUI functionality.  The following link provides a list of supported browsers:

https://origin-symwisedownload.symantec.com/resources/webguides/packetguide/11.9/index.htm#Topics/info/browser-settings.htm?Highlight=supported browsers