Download File Exceeded error from ProxyAV

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Article ID: 168387

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Updated On:

Products

ProxyAV Software - AVOS ProxySG Software - SGOS

Issue/Introduction

ProxyAV displays error "Download File Exceeded"

Cause

This error appears when the max file size limit for a downloaded file has been reached. 
Two conditions for the ProxyAV unit have been configured:

  • allow file scanning
  • block files from downloading if the file exceeds a maximum files size

Resolution

View Count Limitations and Max file size options
From the ProxyAV UI, go to:
  • Antivirus > Scanning Behavior > File size