Download File Exceeded error from ProxyAV

Article Id: 168387
Status: Published
Updated On: 13-05-2017 11:40
Legacy Id: TECH245006
Products:
ProxyAV Software - AVOS ProxySG Software - SGOS
Issue/Introduction:

ProxyAV displays error "Download File Exceeded"

Cause:

This error appears when the max file size limit for a downloaded file has been reached. 
Two conditions for the ProxyAV unit have been configured:

  • allow file scanning
  • block files from downloading if the file exceeds a maximum files size

Resolution:

View Count Limitations and Max file size options
From the ProxyAV UI, go to:

  • Antivirus > Scanning Behavior > File size